GOOD ELEPHANT FAQ
ONLINE EVENTS QUESTIONS
DO YOU HAVE QUESTIONS ABOUT ATTENDING ONLINE EVENTS ON THE GOOD ELEPHANT APP?
WE HAVE ANSWERS!
During this time of social distancing, we have a variety of pay-what-you-can online classes that promote a healthy lifestyle for the whole family.
Download the Good Elephant App to:
- Join an online class directly from the app
- View our full online schedule
- Invite friends with shareable links
- Easily find your favorite teacher with our filter options
- Explore yoga, meditation, art, cooking, and kids classes
GOOD ELEPHANT FAQ:
QUESTIONS ABOUT ONLINE CLASSES AND EVENTS
Where can I find the schedule of online events?
How can I join an online Good Elephant event?
If it’s your first time joining a Zoom meeting, be sure to allow yourself at least 10 minutes before starting to get connected. Here are some useful links, in case you get stuck:
If you don’t want to be seen during class, you’re welcome to turn off your camera, but we encourage you to leave your camera on to foster a sense of community and receive more feedback and interaction from your teacher.
Be sure to mute yourself if you’ll have any noise in your space. Finally, check the event’s description to make sure you have the things you need handy beforehand.
What do I do if a pop up appears that says “Another meeting is in session”?
You can also reach our customer service line at 775.600.2802 or email us at firstname.lastname@example.org.
I registered for a class, but I can’t find the Zoom link. What should I do?
If you still can’t find the confirmation email, notify Good Elephant via email at email@example.com, and we will resend the confirmation to your email on file.
It’s my first online class through Good Elephant, what should I do to be prepared?
Be sure to download and create an account on Zoom. Set up your phone or laptop so that your Guide can see you. You’ll have the best experience when you communicate to make sure you can see and hear your Guide clearly!