GOOD ELEPHANT FAQ
DO YOU HAVE QUESTIONS ABOUT THE GOOD ELEPHANT APP?
WE HAVE ANSWERS!
How can I download the Good Elephant app?
Can I share a Good Elephant event with my friends?
What happens if I pay for a Good Elephant event, but I can’t attend?
Can I pay for someone else to attend a Good Elephant event?
Can I attend a Good Elephant event for free?
How do I set up a card to save on file?
How can I view my past transactions?
If you have questions about a specific transaction, you may contact us, and we will gladly help!
I can’t log into my account on my app. How do I get back in?
How do I reset my password?
If you’d like to create a new personalized password, sign in with the temporary password. Then, go to your settings located at the top right corner of the app and create a new password under “Profile.”
If you’re still having trouble or can’t locate the email with your new password, please don’t hesitate to contact us at firstname.lastname@example.org.